How to pay as you go

Single-journey tickets

When you tap your contactless card, you are purchasing a single-journey ticket.

The default fare is SEK 43, but you can travel with discounted fare (SEK 26) if you have changed the fare on your contactless card here at sl.se. You need to change to discounted fare the day before you travel. To change to discounted fare you visit the page Your journeys with Contactless pay as you go, enter your card details and then use the link "Ändra priskategori".

The ticket becomes valid the moment you tap your contactless card for the first time at the start of your journey. Your ticket will then be valid for 75 minutes. If you tap your contactless card again when transferring within the validity period of 75 minutes, it will be counted as a transfer during the validity of the ticket, i.e. it does not mean that you are purchasing a new ticket. You can check how much time you have left on your ticket at sl.se.

Every physical or digital version of your contactless card is counted as a separate contactless card. In other words, you will be charged the fare for two tickets if you first tap a physical contactless card, and then, in the event of a transfer during the validity of the ticket, tap a digital version of the same contactless card. For this reason, you should use the same physical or digital contactless card for the duration of your journey.

You may only purchase a ticket for yourself with your personal contactless card

If you wish to travel with Contactless pay as you go, it must be with your own personal contactless card, physical or digital, and you may only pay for yourself. Accompanying passengers who need a ticket but do not have their own contactless card must purchase a ticket some other way.

Blocked cards

Contactless cards are sometimes blocked by the card issuer, for example if they are lost or stolen. When you tap a contactless card on an SL card reader, your card is checked by the issuing bank to confirm that it has not been blocked. In the event that the card has been blocked by the card issuer, it will also be blocked in SL’s system. If the contactless card has been blocked by the card issuer, your ticket will be invalid even if the ticket barriers to SL’s Compulsory Ticket Area open when the contactless card is tapped.

Payment

After the end of the day, the number of tickets you have used during the day and the total amount due will be calculated. The amount due will then be charged to your contactless card account. The transaction appears on your bank statement, but depending on your card issuer’s system it may take several days before the transaction appears there.

If the amount cannot be charged

If there are insufficient funds in your contactless card account when SL tries to charge the amount due, your contactless card will be blocked in SL’s system. You will not be able to travel with Contactless pay as you go on SL services until the debt has been paid.

You are responsible for paying the amount yourself. SL will try to charge the amount due several times. If successful, the contactless card will also be removed from SL’s blocked card list. The transaction text on your statement will state “SL sen dragning” (SL late payment).

You can view information about your journeys and amounts due, and print a receipt

You can view how many journeys you have made during the day and the day's total amount due by visiting the page Your journeys with Contactless pay as you go. You can also check how much time you have left on your ticket and print a receipt. The contactless card must be valid in order for you to get a receipt. Therefore it is recommended that you print or save the receipts you need before replacing the contactless card that you used when travelling.

Card numbers of digital contactless cards may be exchanged more frequently than physical cards, and this may happen without you being informed. Therefore it is recommended to take extra care to swiftly print or save the receipts you need if you travel with a digital contactless card.

If your contactless card has been blocked in SL’s system due to an unpaid debt, you can view the debt due. Every version of a contactless card, physical or digital, is managed separately in SL's system. You have the option of checking the information for both physical and digital contactless cards separately.

Removing a physical or digital contactless card from SL’s blocked card list

If your contactless card has been blocked in SL’s system due to an unpaid debt, you can remove the block as follows:

1. Check how large the debt is. You can do this on the page Your journeys with Contactless pay as you go.

2. Make sure that there is an equivalent amount of money in your contactless card account.

3. Tap your contactless card on an SL card reader. The light on the reader will turn red and the amount due will be reserved in your contactless card account. Your card has now been removed from SL’s blocked card list.

4. Tap your contactless card one more time. The light will now turn green and you can travel again. The transaction appears on your bank statement one day or several days after you pay the debt. The transaction text on your statement will state “SL sen dragning” (SL late payment).